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Direct answer
- Montreal transit operator STM reported ongoing modernization efforts alongside ridership shifts in 2025, with emphasis on safety improvements, paratransit service changes, and major infrastructure projects (including the Blue Line extension) as part of a broader modernization plan. There were reports of labor negotiations affecting service levels during the year, but the agency also highlighted a reduction in customer complaints overall. This summary reflects STM’s published activity and project updates through 2025, with ongoing planning for paratransit outsourcing and network redesigns anticipated for 2026 onward. [STM 2025 Activity Report coverage and STM project updates]
Key points
- Ridership and labor: STM acknowledged a downward trend in ridership in 2025 and ongoing labor negotiations across several unions, while maintaining essential service levels and pushing for long-term sustainability improvements. [STM 2025 Activity Report coverage]
- Paratransit: 2026 changes authorize external operators to run paratransit services, aiming to improve vehicle availability and reduce trip denials in response to aging demographics and evolving user needs. [STM 2025 Activity Report coverage]
- Infrastructure: Notable progress on the Blue Line extension, including the arrival of a large tunnel boring machine and continued work on new stations, with budgets and timelines reported as on track. [STM 2025 Activity Report coverage]
- Service expectations: STM has historically balanced maintaining service with cost controls, and remains focused on modernizing the network while navigating budgetary constraints and labor dynamics. [STM 2025 Activity Report coverage]
What this means for Montreal transit users
- Expect further modernization over the next couple of years, with continued emphasis on safety, accessibility, and reliability, even as ridership adjusts post-pandemic and due to labor actions. Paratransit changes in 2026 may affect how riders book and receive service, depending on external operator arrangements. [STM modernization narrative and paratransit plan]
If you’d like, I can search for current specific articles or official STM releases from May 2026 onward, and I can summarize any new developments (e.g., updated timelines for the Blue Line or paratransit contracts) with citations.