Royal Caribbean axed an Alaska sailing on Serenade of the Seas. Passengers had already gotten on board in Vancouver. The company points to a mechanical problem. Everyone on board was forced off the ship. Many people felt furious.
The sudden move ruined trips. Some travelers had come from other places. They got stranded with no clear next steps. Royal Caribbean says it is working on the issue. Right now, not many details are out.
The cancellation hit a large group of passengers. Their plans are now hanging.